Operations Support Specialist

Location: North and South Campuses

Schedule: Full-time year round

Reports To: Executive Assistant

Desired Start Date: ASAP

More Than a Job, A Mission

Aug Prep is more than a school, it's a community where excellence, faith, and holistic education come together. We’re not only about high standards but also creating a place where people love to grow, learn, and inspire! We currently serve over 2,400 K4-12 students in our ninth year at our South Campus. We are thrilled to launch our North Campus in the 26-27 school year, initially serving about 300 students in grades K4-6 and 9.

Why You’ll Love Working Here

• Living Faith: Jesus is at the center of all we do. Join a team where you can pray together, worship together, and anchor your work in hope. 
• Award-Winning Workplace: Recognized as a “Best Place to Work” by the Milwaukee Business Journal six times in a row, standing out as the only school on the list in most years!
• High Expectations that Open Doors: We foster a dynamic culture of growth and development for students and staff alike. Our students regularly surpass expectations on state assessments and our graduates have a 100% college acceptance rate and a cumulative $85million+ in scholarships! 
• Outstanding Resources: From a “classroom supplies” fund to top-notch curriculum to field trips to advanced technology, we shower our team with the tools they need to succeed. Our state-of-the-art facilities include advanced sports complexes, performing arts centers, top-notch classrooms and two swimming pools.
• Whole-Child Approach: From arts to athletics to character education, we nurture students’ minds, bodies, and souls.
• Joy Factor: This work is hard, but we work hard to bring JOY in all we do! Things like silly staff competitions, praise and worship sessions, team social events or learning a new skill like pickleball or gardening during a professional development day, we ensure our staff finds JOY with one another too!
• Benefits: Aug Prep offers a robust benefits package including medical/dental/vision,a 401(k) with employer match and employer-sponsored disability coverage. Full-time employees each receive $2500/year for college courses or professional development. For a more complete list of our benefits, please click HERE.  

In This Role, You Will : The Operations Support Specialist plays a vital role in ensuring that the day-to-day operations, staff environment, and event logistics of our district run smoothly, efficiently, and welcomingly. Working closely under the direction of the Executive Assistant, who oversees high-level planning and delegates operational tasks, this role executes hands-on office logistics, staff environment management, internal event coordination, and targeted administrative support for district leadership and Human Resources.

While primary duties focus on event logistics, lounge stocking, and inventory, this position also provides as-needed front desk coverage. The ideal candidate is a proactive organizer, a natural problem-solver, flexible, and a clear communicator who thrives in a collaborative, fast-paced educational setting.

• Event Execution & Setup: Facilitate and execute internal district events, staff appreciation functions, and internal gatherings (handling physical setups/breakdowns, table/chair arrangements, and trash oversight).
• Catering & Hospitality Support: Receive incoming catering deliveries, escort vendors, assist with setup/cleanup, hand out name tags, and guide attendees.
• Specialized Task Execution: Lead repetitive, structured event tasks during dedicated event days (e.g., guiding staff/students through photo-day lines, handing out forms, and keeping schedules on track).
• Calendar Logistics: Assist with logistics and scheduling support for district-wide staff events, operations team meetings, and training schedules.
• Flexibility: Ability to easily change tasks or jump in as needed 

• Lounge Stocking & Upkeep: Maintain, stock, and organize all staff lounge spaces and kitchenettes across the administration facilities (coffee, snacks, paper products, cutlery, etc.).
• Facilities & Supply Coordination: Coordinate with central facilities teams to monitor and maintain essential staff supplies in designated non-student areas.
• Purchasing & Receipt Management: Track supply inventories, submit purchase receipts, and utilize a district-provided credit card for operational purchases in full compliance with district finance policies.

• HR Administrative Support: Provide targeted administrative support to the Chief People Officer and HR team on an assignment basis 
• Operational Pre-Boarding: Lead operational pre-boarding logistics for incoming staff during peak hiring cycles (e.g., preparing welcome materials, desk setups, and physical logistics prior to the start of the new school year).
• General Administrative Tasks: Assist with routine data entry, document formatting, and administrative projects as assigned.

• Front Desk Coverage: Provide scheduled or ad-hoc front desk coverage during receptionist absences or peak operational hours..
• Visitor Management: Warmly greet district guests, partners, and visitors upon arrival with a professional and welcoming demeanor.
• Communications & Mail: Answer the main phone line, manage visitor check-ins, and handle incoming/outgoing mail and parcel distribution while covering the front desk.

• Communicate proactively and consistently with students, families, and colleagues, providing frequent updates on student progress, classroom activities, and school initiatives.
• Work collaboratively and supportively with colleagues, supervisors, students, parents/guardians, and community members, maintaining positive, solution-oriented relationships that foster a strong, inclusive environment for optimal learning.
• Continuously seek professional growth through building and department meetings/professional development, formal coursework, workshops, and seminars/in-services. 
• Serve with a flexible, open heart that recognizes no duty is outside the scope of your role--we are a team that is stronger together in service of our students. 

What We’re Looking For:

• A belief in the ability of every child and a commitment to ensure excellence for each student.
• A GED or HS Diploma
• Active participation in a Christian church. 
• Effective oral and written communication skills
• Experience: 1-3 years of prior administrative, office operations, or logistics support experience (experience in a school district or educational environment is a plus).
• Technical Skills:
  • Proficiency in Google Workspace (Docs, Sheets, Slides, Drive, Calendar, Gmail).
  • Minimum typing speed of 50 WPM.
  • Demonstrated ability to quickly learn new software platforms and district systems.
• Physical Capabilities: Ability to regularly lift, carry, and maneuver supplies and event equipment up to 25-30 lbs (e.g., cases of coffee/paper, tables, and event items) and stay active during event setup days.
• Soft Skills & Competencies:
  • Strong organizational skills, attention to detail, and excellent time management.
  • Ability to execute delegated tasks independently and efficiently.
  • High level of discretion and confidentiality when handling HR-adjacent information.
  • Collaborative attitude with readiness to support team members during peak workloads
  • Adaptability - capable of rebalancing daily responsibilities as needed without sacrificing quality
  • Professional, customer-service-driven communication style.
  • Bilingual, a plus
• Team player committed to the St. Augustine Preparatory mission and model.
• Lastly and most important, the candidate must demonstrate and possess the highest integrity, and be able to live the values, beliefs, and culture of St. Augustine Prep.

*This document describes general information about the position, however, should not be considered comprehensive. Aug Prep reserves the right to modify job duties or descriptions at any time.

​Non-Discriminatory Policy

St. Augustine Preparatory Academy is an equal opportunity employer and does not discriminate on the basis of age, race, color, sex, national and ethnic origin or any other basis prohibited by law when hiring, promoting, establishing wages, or providing benefits.

As a faith-based institution based on biblical principles, St. Augustine Preparatory Academy hires employees who agree with the school's Mission Statement and Statement of Beliefs and adhere to biblical standards of conduct.